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08091833866, 01-2931906

E-Mail/Write Us

support@ijamexchange.ng
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Frequently Asked Questions

We've tried our best to provide answers to most of the questions that you might want to ask us below;

E-currency means electronic currency and is a means of exchange with which you can make and receive payments online

No one can guarantee the safety of some of the E-currencies, they can disappear anytime. Just buy/keep as much as you need only. E-currencies are used online as means of exchange for goods and services over the internet. Before you can use e-currency, the merchant/beneficiary must accept it. E-currencies are mostly used for or by forex traders Forex, online Investments, bookings, hosting/Domain names, etc.

There are so many e-currencies. To get an account with any, go to their official website to get or create an account with them. Better still, you can contact us for professional piece of advice for free and note that most of them are free to open.

We are the most enterprising and reliable e-currency exchange company where you can buy/sell E-currencies with peace of mind. Get started with us today by creating an account with us today in order to fund any of your E-currency account.

Please note that the price fluctuates. Please check the homepage or Exchange rate page of our website or login to your member area on our website to see the current price. You can buy/sell/exchange E-currencies from us on our website. To buy/sell on our website, register for an account, activate your account and login, and then click Buy E-currency if you want to BUY. Click Sell e-currencies if you want to SELL. Follow the instructions, fill the form correctly, verify the details and submit your request/order.

We try our best to serve our prestigous and numerous customers as prompt as possible. In our office, we do instant funding most time. Through bank, we do same day funding but it might extend to within 24 hours in few occasions.

IMPORTANT: Note that our PAYOUT or EXECUTION time frame is usually within 24 hours business days. It could be executed within few minutes or few hours and it shouldn't pass 24 hours. If unfortunately it passes 24 hours, it must have been as a result of some unforeseen circumstances either from your side or from our side. If it is from our side, you sure deserve our sincere apology and possibly a compensation.

We'll buy it from you and pay you in cash or into your bank account. You can come to our office or place a SELL order on our website and instructions will be sent to your e-mail when approved. We pay either same day or within 24 hours business days but most importantly, we try our best in issuing payments as fast as possible.

IMPORTANT: Note that our PAYOUT or EXECUTION time frame is usually within 24 hours business days. It could be executed within few minutes or few hours and it shouldn't pass 24 hours. If unfortunately it passes 24 hours, it must have been as a result of some unforeseen circumstances either from your side or from our side. If it is from our side, you sure deserve our sincere apology and possibly a compensation.

Yes, we can accept physical cash that is not more than N20,000 in our office. We also have POS machine that can take not more N500,000 through/from your ATM card. Any amount bigger than those mentioned above should please be deposited into any of our bank accounts.

We handle payments through our accounts with UBA Bank Plc, GTB Bank Plc, First Bank Plc, Diamond Bank Plc and Stanbic IBTC Bank Plc. Please login to your account to get our bank account details. Note that we might decide to display all the accounts or just stick to any of them! !!

We can offer you a refund but that must be in accordance with our refund policy. See Terms and conditions page for the policy or you contact us for more information on this. Specially note that we do charge 5% off any amount in Naira that refund is called for.

We are available at our office and website 9:00 AM - 7:00 PM Monday - Friday. We are available on our whatsapp lines 08091833866 and 012931906 almost 24/7 though response might be slower during off our working hours and days.

Just contact us on any of our contact/chat platforms or on our social media preferably whatsapp to inform us of the details of the error. We will act on it promptly and the issue will be resolved as fast as possible.

Kindly contact us with your question through our website's CHAT or contact page or social media preferably whatsapp.

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